10 Things You Must Ensure To Make Your Grocery Ecommerce A Grand Success

The pandemic brought a sharp surge in the demand for buying online groceries across the globe. Grocery eCommerce became the inevitable line of income generation for the food and beverage industry. Eventually, almost every consumer has discovered the ease and convenience of having groceries delivered at their doors.

As we watch the sector expanding and evolving, get hooked to this blog to know the 10 important things that you must keep in mind to turn your upcoming grocery e-commerce business into a grand success.

We shall also discuss some of the critical challenges that grocery eCommerce merchants confront and the ways they resolve the issues with a knack.

Know The Challenges That You May Confront In Your Grocery Ecommerce Business

Grocery stores rig out their stacks with a variety of products including food and perishable goods that stay in dominance. Here comes the specific challenges and provisions that are industry-specific and you need to follow them strictly.

It is not just about being sensitive to the timings and storage protocols, but also about handling a gamut of options. Like some products are sold by weight instead of piece and their conditions differ every single day. For example, bananas and avocados change with time, and the selling challenges become equally severe.

To keep reading and to navigate everything from optimal pick and pack processes to refunds to a replacement, and on-time deliveries. The challenges go endless. But after all, you need to give greater customer experiences. And to ensure the same, you must know what to keep in mind.

1. The Business Model


  • The business model of grocery retail companies is a mix of corporate, franchise, and independent stores. All come under the same retail banner. This creates great complexity at the time of your business model launching phase. There comes local variations in the product assortments, sales prices, and promotions.
  • There is a long history of loyalty programs with bonus points in grocery retails. The customer can earn and burn, and get various personal offers. There are essential sales drivers, and consumers expect the same loyalty features when shopping online. They also expect suggestions on their usual shopping habits, relevant recommendations, and recently purchased products based on historical online and in-store purchases.
  • Low profitability is historically common for pure players and traditional grocery retailers that start with in-store picking. Research shows that home delivery and in-store picking are the main cost drivers and offer considerable potential for increased efficiency.

2. The Products

  • There are many products that need to be stored under very specific conditions until they are delivered to the customer. You need to comply with the regulations around storage temperatures, or the recipient can be required to be 18 to 21 years old.
  • The grocery retailers who sell fresh products and food-to-go products manually pack them in the store adding to further complexity in the product attributes, expiry dates, and minimum order quantities.
  • Perishable groceries are often ordered by weight, and there are different ways of presenting, buying, and picking them. When ordering, for example, a watermelon, it’s not possible to choose the exact weight; there needs to be room for variation. And a variation in weight requires the card amount pre-authorization to reflect the allowed variation. The total price still needs to be recalculated based on the delivered weight, which can get complex with thousands of orders.
  • A grocery store may only sell food and beverage products, but what if you add a range of non-food items? And what if we then include clothing, electronics, and DIY? As in many industries, there are a handful of products that generate the bulk of sales, and then there are long-tail products that are rarely sold but that make a significant contribution to profit. The ecommerce solution needs to accommodate a wide variety of product segments.

3. The Stock

  • With a limited shelf life of the food products, they also come with a very high turnover. But at the same time, the warehouse and storage area have limited capacities. Hence, frequent replenishments are necessary. In parallel, the supply is not always 100% available.
  • In the majority of eCommerce scenarios, you would wish to pick, pack and deliver the items through shipping in the soonest possible time. However, for grocery ecommerce, the order is picked as late as possible- like just before store pick-up time or the time of departure for home delivery. The time between the order placed and then shipped could occur over several days. So when an order is received, it’s almost impossible to know the product stock at the time of picking.

4. The Storage Conditions


  • By complying with the regulations, the food products must be kept in specific conditions until delivered to the customer. The food products must be kept protected from contact with household chemicals. This means grocery stores must have complete control over the supply and delivery chain—from receiving a product at the warehouse or store to the final delivery at the customer’s residence.
  • The biggest challenge here is to store the food products in certain conditions during each phase. With self-service 24/7 grocery lockers with temperature zones, there are even stricter requirements to secure freshness until custom pick up.
  • In high-volume in-store eGrocery, it’s important to manage storage efficiency in buffer storage areas before route departure or pick up.

5. The Service Area


  • Ecommerce deletes all the international boundaries now. The exceptional segment is grocery ecommerce. Because, the service area is usually limited to one country and often to an even small geographical area based on the fulfillment center’s location and the product assortment sold.
  • You can set up multiple service centers to extend your reach, but there will always be blind spots. In our experience, optimizing your service area is one of the keys to a successful online grocery business.

6. Time Slots and Delivery


  • Unlike the delivery of, for example, a book, your shopping delivery can’t a) fit through a letterbox or b) be left alone for hours on end after delivery. Managing available order delivery times helps you organize your processes, balance the workload (order load) and provide the best service to your customers.
  • Integration with best-of-breed software is crucial in optimizing delivery and courier administration. This integration boosts efficiency and profitability for grocery ecommerce when order volumes increase.

7. Picking and Packing

  • The orders in the grocery ecommerce are typical and diverse. They contain a variety of products, and require a lot of time to pick and pack. The picking process is very time-consuming and of utmost critical. During the process, teams must ensure various factors: like the weight of the product, whether special treatment is needed or not, product cancellation, and the need to communicate with the customer.

8. Selecting The Product


  • Let’s take the case of bananas. A merchant may have bananas at different stages of ripeness. Let’s assume they then receive a large order of bananas. Which ones should you pick? If for a family’s long-term consumption, then expectations might differ. But what if the same order is made for a conference, where attendees consume them at the same time? As a merchant, you need a way to anticipate their preferences to be able to create the best possible experience.

9. Price Recalculations, Replacements, and Refunds

  • Once you order the groceries online, you have most likely had a previous experience with the substitute product. Perhaps you ordered juice from Brand A, but it was unavailable, so instead, you got juice from Brand B. When this happens, merchants have to consider the associated price difference—if the replacement product costs less, the merchant will need to refund. And if it’s more expensive, they’ll need to discount the product to match the price paid in the initial order.

10. The User Experience

  • Consumers always wish to search for their favorite products with quickness and ease while shopping online. And this makes it a challenge for e-commerce merchants to create such high-quality user experiences. One way to meet and satisfy customer expectations is with more intuitive navigation and features like favorite products, suggested products and saved shopping lists.
  • There are several shoppers who want extensive product filtering functionality options while shopping for groceries. For example, to avoid allergens, carbohydrates, fat, and sugar, or find vegan and eco-friendly products. The filtering list for product characteristics is long and keeps growing. With such a diverse list of preferences, it’s essential with intelligent and efficient filtering that simplifies the process of finding products.

What Can Softqube Do For You?

You must keep plenty of things in mind before selling groceries online. The most critical challenge is to choose the right eCommerce platform that can help you convert your idea into the exact potential reality. Partner with the right project team.

In the present times, there are very few ecommerce solution platforms that are optimized for the food and beverage industry. They can hardly support ecommerce entailing fresh food items, rich product attributes, temperature-restricted products, age-restricted items, fragile items, weighted items, and replacement products.

At Softqube, our clients have defeated all these challenges. We are the leading tech experts who can help you out in all things to give intrinsic user experiences. Get in touch with us and talk with one of our key experts. We can help you out in growing your business.


I – Basics of DevOps

In the year 2008, the concept of DevOps raised out as a result of a discussion between Patrick Debois and Andrew Clay, project manager, a Belgian consultant, and agile practitioner.

DevOps is a set of tools, Cultural Philosophies and practices, designed to shorten the software development life-cycle process. DevOps signify a change in IT culture, focusing on quick IT service delivery through the adoption of lean, agile practices in the context of a system-oriented method. By adopting a DevOps culture into business along with DevOps Practice and tools, teams gain the ability to better respond to customer needs and increase the confidence in the apps they develop and achieve business goals quicker.


Benefits of DevOps


DevOps Vs. Traditional Approach

DevOps Traditional
  • Teams focus more on improving infrastructure
  • Teams spend less time on fixing issues and recovers from failures faster
  • Teams release applications at twice the speed of traditional IT teams
  • Continuous integration and deployment
  • All teams are equally responsible, which leads to better team
    engagement and productivity
  • Teams have limited focus on improving infrastructure
  • Requires more time to recover from failures
  • Teams requires more time to release applications
  • Linear model of development, testing, and deployment
  • Individual teams have have dedicated tasks, which leads to inefficient collaboration

DevOps Tools

To implement DevOps and work within the DevOps life cycle, following tools required


  1. Code:For Source-Code Management (SCM) ,version control tools such as Git,GitHub, Subversion, TFS, and Mercurial are used.
  2. Build: For automating the build process of an executable application from source code, software build tools such as Maven, Gradle, Ant, and Grunt are used.
  3. In the continuous testing phase, the built software is continuously tested for bugs using testing tools such as Selenium, TestNG, and JUnit.
  4. Release: CI/CD pipelines are created for procuring updated source code and constructing the build into .exeformat using tools such as Jenkins.
  5. Operate:For deployment and operations phase, CMT and automation tools such as Jenkins, AWS CodeDeploy, Chef, Puppet, Ansible, and Terraform are used.
  6. Monitor:For monitoring system performance and productivity, to reduce (or even eliminate) downtime, monitoring tools such as Nagios are used.
  7. Deploy: For packaging an application with its required libraries, frameworks, and configuration files to efficiently run it in various computing environments, containerization tools such as Docker and Kubernetes are used.

Key Takeaways

  • DevOps is a set of practices and tools designed to shorten the life cycle of a software development process
  • Networking and cost-related issues, tools and software compatibility, and DevOps culture are a few challenges in traditional SDLC approach
  • Agile is an iterative development procedure that promotes constant iteration of development and testing all over the life cycle of a project.
  • Saas, PaaS, and IaaS are the three models of cloud computing services which help to implement DevOps in the cloud.
  • Continuous development, continuous testing, continuous integration, continuous deployment, and continuous monitoring are the five phases of DevOps.

How Companies Benefit When Employees Work Remotely?

Digital Workplace Group shows, the quantity of individuals working remotely has seen a 115% ascent, and they have anticipated that 38% of the number of inhabitants in full-time representatives will accomplish their work remotely in the following decade including the professionals from application development company. So, for what reason is remote work so well known? Its interests for workers are self-evident. Advantages include:

  1. Having the option to work when and where they need
  2. Investing no energy driving
  3. Having their own private work environment

How to isolate the benefits of working remotely?

When COVID-19 constrained organizations everywhere throughout the world to send their representatives home to work, remote work had a pivotal turning point. Truly, the race to give representatives access to all the instruments they’d have to work from home was somewhat, well, abrupt for some businesses. Yet, after everybody settled in, what immediately got clear to numerous office-based groups is that workers could be beneficial and focused when not in the work place much of the time, significantly more so. Managers wherever started to know that remote work truly works.

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What will the eventual fate of remote work look like in a post-pandemic world? Will organizations return to nothing new and necessitate that everybody works nearby, or is the pandemic the tipping point that at long last persuades managers that adaptable work is the best approach for the long stretch?

Regardless of whether you’re on the chase for a remote activity or are now working practically, look at this list of the best advantages of working from home, alongside a portion of the top organizations that enlist for remote employments.

Benefits of companies when employees working remotely

In earlier years, numerous businesses have communicated worry about recruiting work from homers; they dread that they probably won’t take care of business without oversight or be uncontactable when they are required.

In all actuality, it has never been simpler to sort out a remote workforce. Application Development Company like Slack and Trello assistance to keep remote work forces sorted out and equipment like intelligent showcases guarantee that groups can at present connect, regardless of whether they are not all in a similar spot.

Also, there are some stunning points of interest of remote working for bosses. They go from getting a good deal on office space to giving representatives a sentiment of opportunity.

Increased productivity:

In a yearly review professional found that in 2019, 65% of experts figure they would be more profitable working remotely than in a customary office, with 49% saying they go to their home or home office when they truly need to lock in and complete work.

Working from home for the most part lead to less interferences, less workplace issues, a calmer noise level, and less or increasingly proficient gatherings. Include the absence of a drive, work from homers regularly have additional time and less interruptions, which leads to expanded profitabilitya colossal advantage of working from home for the two workers and managers the same.

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At the point when done right, remote work permits representatives and organizations to concentrate on the main thing and that is performance. Tragically, the workplace condition can make bogus positives that can lead to inclination and partiality. All things considered, coming in ahead of schedule and leaving late may look like more work, however genuine execution is a greatly improved marker of profitability.

Professionals revealed that 60% of U.S. workers who have been working from home during the pandemic would want to work remotely however much as could reasonably be expected later on.

Work-Life balance:

Numerous remote occupations likewise accompany adaptable schedules, which implies that laborers can begin and end their day as they pick, as long as their work is finished and leads to solid results. This authority over your work routine can be important with regards to taking care of the requirements of your own life.

Regardless of whether it’s adjusting school plans, clinical arrangements, and tasks, or going to an online wellness class toward the beginning of the day, or in any event, being home for a contractual worker should all be possible somewhat more effectively when you work from home.

Improved employee retention:

Remote, application development company specialists will in general be more joyful and increasingly faithful representatives, to some extent since working from home has been appeared to bring down pressure, give more opportunity to pastimes and interests, and improve individual connections, in addition to other things.

Along with this, close to home well-being and prosperity, collaborator and chief connections can be progressively positive without the interruptions and legislative issues that join an in-office work. An announced 72% of bosses state remote work highly affects representative maintenance clearly put, representatives are staying with their manager when they have remote work alternatives.

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Working from home can likewise prompt better well-being in an assortment of ways: more opportunity for physical action, the capacity to eat more advantageous, the capacity to recover from ailment or medical procedure at home, less introduction to ailments, simplicity of thinking about a medical problem or inability, and the alternative to make an ergonomic and comfortable workspace. Working remotely can give representatives the time and condition expected to settle on solid decisions.

Increased savings:

Individuals who work from home half time can save thousands of dollars per year. Gas, vehicle, transportation, maintenance, leaving charges, an expert closet, snacks purchased out, and more would all be able to be diminished or disposed of from your spending altogether. These savings include and set more cash back into your pocket.

What’s more, the savings aren’t only for workers, either. As an ever-increasing number of organizations permit representatives to keep working from home post-pandemic such as Square, Twitter, Facebook and Shopify to give some examples they’ll likewise observe huge long-term cost savings.

As per Global Workplace Analytics, an organization can save thousands of dollars every year for each worker who work from homes probably a portion of the time. Businesses has from remote work on things like:

  1. Overhead
  2. Travel subsidies
  3. Real Estate costs
  4. Coherence of activities

During the COVID-19 pandemic, business managers are saving over billions every day by permitting representatives to work from home. This major monetary advantage of remote work could proceed as more organizations make it a drawn-out arrangement.

iOS App

Reduced salary:

Work from home professionals and representatives the same can both appreciate the budgetary advantages of working from home. Since work from home professionals aren’t dishing out for driving expenses and regularly get a good deal on espressos and snacks, frequently wouldn’t fret a slight decrease in compensation.

Costs that the specialist has from working at home like the expense of PCs and other hardware are regularly thought to be their obligation, as they will probably be utilizing the apparatus for recreation also.


In spite of the fact that the pandemic may have been the impetus for remote work for a huge number of application development company professionals around the globe, it’s a long way from the main reason to work from home. For sure, the advantages of working from home sway such huge numbers of things on a worldwide scale that it’s certain to turn into the best way ahead. Get in touch with us!

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