Your Virtual Workforce
Powered by AI

24/7

AI-Powered Patient Assistance

100%

Automated Front-Desk Operations

Available 24/7 our solution efficiently handles front desk task, customer support and more with consistent, polite and scalable service that meets your needs anytime.

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Why MIA?

Consistent Performance

MIA delivers the same high-quality service around the clock, eliminating human errors and mood swings.

Rapid Scalability

Easily replicate MIA across different locations or roles no extra hiring, no lengthy training periods.

Personalized to Your Brand

Infuse your unique tone, DOs & DON’Ts and compliance requirements. MIA adapts to your organization’s personality.

Data-Driven Insights

Get real-time analytics on customer interactions, allowing you to refine your processes and stay ahead of trends.

Seamless Integration

Connect MIA with your existing CRM, help desk, or industry-specific tools for an end-to-end, frictionless experience.

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The MIA Solution

MIA Chat Bot
MIA Voice Bot
Personalized MIA
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Your 24/7 text-based AI assistant, ready to handle customer inquiries anytime.

Instant Engagement

MIA Chat Bot integrates easily into websites, social media pages, or messaging platforms. This ensures immediate responses to customer queries—no more waiting on hold.

Consistent & Polite

Always maintains a professional, friendly tone, reflecting your brand’s voice without ever getting fatigued or frustrated.

Scalable Customer Support

Handle multiple conversations at once, helping you scale support without hiring additional staff.

Easy Setup & Training

Configure DOs, DON’Ts, and brand guidelines via a user-friendly dashboard. MIA’s AI engine adapts to your industry terminology over time

The MIA Agent

MIA Agents is a marketplace where individuals and businesses can browse, hire, and deploy specialized AI “agents” for their routine tasks. Whether you need help managing a busy dental practice, greeting hotel guests, or providing airline customer service, a MIA Agent can be configured for your unique needs. You only pay based on tasks performed, ensuring cost-effective, flexible automation with minimal setup. By tapping into a diverse selection of MIA Agents, you gain 24/7 support, unwavering consistency, and unlimited scalability all managed through a single, user-friendly interface.

MIA Dental
Chatbot

A text-based virtual assistant designed to handle appointment scheduling, common patient FAQs, and treatment inquiries around the clock. Let your patients book appointments or ask questions anytime no phone calls or emails required.

MIA Dental Voice-Based AI
Receptionist

Elevate your front desk by automating phone interactions for dental practices. This voice-enabled assistant handles incoming calls, provides basic treatment info, and takes appointment requests—freeing up staff for hands-on patient care.

MIA Hotel
Chatbot

Deliver instant, round-the-clock guest services for hotels. From room availability and amenity details to local recommendations, this chatbot ensures every potential or current guest gets prompt, accurate information—enhancing bookings and satisfaction.

MIA Voice-Based AI Sales
Agent

An AI-powered conversational salesperson designed for outbound and inbound calls, lead qualification, and delivering basic product or service details. With natural language proficiency, it minimizes wait times, ensures brand consistency, and boosts conversion rates.

Airline Customer Service Chat
Assistant

Engage airline customers online with flight details, baggage rules, PNR lookups, and schedule changes—all via chat-based interactions. This agent streamlines support so travelers quickly get the help they need without tying up phone lines.

Airline Customer Service Voice
Assistant

Empower your airline call center with a voice-based solution that manages real-time flight status updates, booking changes, and seat upgrades. By automating these common requests, you free human agents for more complex or high-value tasks.

Pay-Per-Task Model

Control costs by only paying for the agent’s completed actions.

Scalable & Flexible

Adjust agents easily to meet your business needs.

24/7 Consistency

Zero downtime guarantees instant responses for your audience.

Custom Configuration

Tailor agents to your brand's tone, compliance, and data needs.

Key Benefits

MIA Agents is a marketplace where individuals and businesses can browse, hire, and deploy specialized AI “agents” for their routine tasks. Whether you need help managing a busy dentalndly interface.

MIA Agents is a marketplace where individuals and businesses can browse, hire, and deploy specialized AI “agents” for their routine tasks. Whether you need help managing a busy dentalndly interface. MIA Agents is a marketplace where individuals and businesses.

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Why Businesses Choose MIA

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Lower Costs

Save up to 50% on front-line staffing expenses.

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Improve Customer Satisfaction

Reduce wait times by 70% and boost loyalty.

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Easy Integration

Works seamlessly with popular CRM or HR systems.

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Compliance & Security

Fully compliant with HIPAA, PCI DSS, and other industry standards.

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What Our Clients Say

This is what customer-friendly support looks like! No queues, no voice computers, the problem was and immediately tackled and implemented and the or problem.

RHENUS

We were looking for a legally compliant, modern & innovative product which allows us – also via receive teachings in a timely, vivid and productive way.

VINNOLIT

They has convinced us over again through its excellent service. At no other place have we been allowed to observe such a professional and well-organized relationship.

SIEMENS

We were looking for a legally compliant, modern & innovative product which allows us – also via receive teachings in a timely, vivid and productive way.

VINNOLIT

Before you get started

MIA uses advanced AI/NLP to understand context and escalate to a human agent if needed.

Absolutely. We offer APIs and pre-built connectors for popular CRMs, booking systems, etc.

MIA is built with enterprise-grade security and can meet HIPAA, PCI DSS, and GDPR requirements.

Our setup wizard includes templates for various industries, plus a custom “knowledge base” to refine your AI’s responses.

Ready to Transform Your Customer Experience?

Get started with a free trial or schedule a demo to explore how MIA aligns with your business needs. Experience its capabilities firsthand and discover the value it can bring to your operations.

Latest Insights

Hari Patel | 20 May 2025

AI Agent

Reimagining ITES in the Age of Agentic AI

Table of Contents Introduction: The ITES Shift Has Already Begun What Is Agentic AI and Why Does It Matter? Meet MIA: Softqube’s No-Code Digital Workforce MIA vs Traditional Chatbots – What’s the Difference? The Business Value of Agentic AI for ITES Providers Conclusion: Don’t Just Outsource — Outthink with Agentic AI FAQs How AI Agents [....

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