We’ve created a super easy-to-navigate system so that users could focus more on their real-time booking experience rather than being dragged into online complexity.
LOCAL is owned by Curated Living Solutions Private Limited, a DivyaSree Group Company, and is focused on providing a wholesome co-living and working experience through smart real estate design, superior services, an in-house kitchen that serves up the most delicious meals and, of course, an environment that lets you call this place home.
LOCAL offers a variety of properties with diverse amenities such as housekeeping, food and beverages, and maintenance services to ensure customer comfort.
However, managing these facilities across different tools and paperwork poses challenges. To overcome this, we developed a comprehensive LOCAL web and mobile application.
This platform integrates all facilities, property and sales modules, food and beverage services, and payment options, making it easier for employees and customers to access and utilize these services efficiently.
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We have developed a comprehensive Property Management System that simplifies the reservation process and enables efficient management of guest data. The system is role-based, with modules for front desk, Property Admin, Back office, Housekeeping, and Sales. It allows users to create multiple properties and set up various details such as Floors, Rooms, Rate Cards, Discounts, and Policies. Users can manage reservations property-wise by providing reservation details, guest information, assigning rooms, collecting deposits, and completing check-in procedures
Floor Setup
Address Setup
Feedback Template setup
Room & Room type setup
Rate Cards Setup
Discount Setup
Late Payment Policy Setup
In the Property Admin section, the admin can add rooms based on room types and update their information and details, taking into consideration the wing and floor.
In Property Admin Section , admin can set up item based on category that is available for guests.
In Property Admin Section , admin can set up subscription which can be avail by guests.
In Property Admin Section , admin can set up subscription which can be avail by guests.
In the Property Admin section, the admin can configure reservation settings based on policy requirements.
Frontdesk Manager
Make
Reservation
Managing the check in process
Member Management
Admin will provide support services to guest in chat
Maintain Report Of Reservation
Help Guest in Room change
Managing the ticket related to maintenance
Front desk dashboard displays graphical availability summary for quick understanding of current situation.
In the Frontdesk section, the admin can create room reservations for guests by entering their personal details.
In the Frontdesk section, the admin can add or manage room enquiry
In the Frontdesk section, the admin can cancel room reservation of guests based on requests.
Guests can extend their stay after the checkout date.
Users can submit complaints about rooms, bills, and services.
Guests can change their room during their stay.
Guests must give a 30-day notice before leaving the property.
Front desk users can modify rates and discounts during a guest's stay.
Provides data for analyzing reservation status, income, and occupancy.
Users can send emails to checked-in guests for policy updates and announcements.
Users can exchange messages with checked-in guests.
User can set up housekeeping schedule, create housekeeper groups, assign rooms, and manage housekeeper assignments in this section.
User can easily add and track expenses for property, events, and guests with the expense management module & generate purchase orders for back office review and processing.
User can manage lost and found items of guests with dedicated sections for adding lost items and found items.
Housekeeping team can access and review all user-generated tickets and complaints. Ticket details include complaint titles, types, images, and descriptions for easy reference and resolution.
Backoffice Admin
Admin will Maintain Report
Managing Bill Payement
Account Setup
Admin will manage servicing ticket
Admin will manage inventory
Create Account
Account Tax List
On the dashboard,users can view the overall collection of visual that comprise monthly charges for accommodation, electricity, food, service charges, WiFi & charges.
In the Backoffice module, there are several sections available to streamline back office operations.
The admin can add or update the Account List subsection in this section for various charges, and they can also add or update tax details in the Account Tax List sub-section.
The admin can view multiple reports in this section, such as the Deposit Report, Account Ledger Report, Trial Balance Report, and Account Ledger Detail Report.
The admin can manage various expenses related to vendors, billing, purchase orders, goods received, bills, and bill payments in this section. They can add or update these expenses as needed.
The admin can access and modify the folio of corporate guests, manage the checkout list, and view the corporate list in this section.
Sales Admin
Admin will examine Sale sources list
Admin will set up lead
Admin will view lead which came from google
Maintaining
Report
On the dashboard, users can see leads from various sources like Google, Facebook, website, walk-ins, and referrals.
In the Sales Operation module, various sections are listed, including Lead, Google & FB, Website, and Report.
In these sections, the admin can manage leads with subsections like Lead List, Cancel Lead List, and On Boarded Lead List. The Lead List displays lead details with status and contact information. The Cancel Lead List shows details of canceled leads, while the Onboarded Lead List provides information on successfully onboarded leads.
Admin can view the daily leads report in this section.
In this section, the admin can view the leads and their details that originate from sources such as Google and Facebook.
In this section, the admin can view the leads that originate from the website as a source.
Guest can view the basic details like (Name, Property Name, Due amount, Room Number, Housekeeping schedule).
Guest can directly pay their due amount by clicking Pay Now button by using razorpay
Guest can view their personal info and can update the info in profile section.
Guest can upload the Documents & Bank Details here. Guest can view transaction details for their Folio.
Guest can view there due payments here.
Guest can check the bifurcation of all the payments that what amount is due for what service.
After completing the payments guest can view there transaction history in this menu.
Transaction history will have 2 menu (PAID & UNBILLED)
Guest can raise complaints if they have any issue regarding rooms and service.
There early raise complaints will be viewed here.
Guest can directly contact the frontdesk manager by using this chat box.
Guest can have a chat with the manager in this menu
If the guest want to change the room then they can raise a request using this menu.
Guest can raise the notice for checkout before one month from this menu
By raising notice from here guest status will change and will be serving the notice period and his rent will not be posted for next month.
Discover the future of property management App & Website with Softqube's innovative LOCAL Property Management Web & Application. Revolutionize the way you manage properties, tenants, and operations with a user-friendly, efficient, and feature-rich platform. Experience seamless communication, powerful analytics, and enhanced property control all in one place. Say goodbye to traditional property management challenges and hello to a smarter, more convenient solution with LOCAL by Softqube.
